Meeting the needs of an ageing population is one of the key issues affecting both the housing sector and wider social care agenda in the UK at the present time.

The Thomas Pocklington Trust undertook a pilot scheme to provide support to people attending the Royal Eye Clinic at Kingston Hospital. Volunteers, supported by a project manager, supported people attending the clinic either before or after their appointment, and supported activities such as:

• Supporting and chatting to the people attending the clinic

• Signposting to other services including:

• Adaptive technologies available to help people living with sight loss
• Support services, including those provided by the Pocklington Trust and other charities
• Services provided by social services
• Accompanying people to other parts of the hospital as needed

The main purpose of the evaluation was to enable lessons to be learned from the pilot, to ensure that others can benefit from its experiences.