FirstStop is an initiative intended to explore ways and means of expanding the accessibility and reach of good quality information and advice (I&A) for older people, their families and carers around housing and care issues. Its value framework is about empowering older people to make informed decisions in the full knowledge of the options available to them and with support to appraise these options for themselves. 

The evaluation is assessing the value for money of the initiative and analysing how well it is meeting its objectives.