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Our research unearthed new insights into how the coordination of advanced predictive telecare works in practice. Interviews with those involved in the design and delivery of advanced telecare services identified a complex network of sometimes disconnected stakeholders, motivated by different goals.

The report defines the ways in which the varied national and local landscape affects the provision and use of telecare services. It sets out policy recommendations, and calls for clarity and effective communication through coalitions that incorporate contributions from all stakeholders, including housing and care providers.