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Based on empirical research into a programme offering one-to-one guidance on the interlinked issues of financial management, digital skills, and employability, this paper sets out how the research shows that coaching helps to provide relief for participants. This frees up “mental bandwidth”, allowing individuals to focus on issues such as managing debt and rent arrears. Confidence and self-esteem, which are often lowered by class-related stigma, are also shown to improve, and the paper concludes that this is largely due to participants becoming more closely aligned with neoliberal assignments of value.

Hannah Holmes & Gemma Burgess (2021) Homelessness Prevention through One-To-One Coaching: The Relationship between Coaching, Class Stigma, and Self-Esteem, Housing, Theory and Society, DOI: 10.1080/14036096.2021.1887348