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The analysis shows that the service has the potential to not only improve the quality of life, health, wellbeing and social isolation of individuals who use the housing options service, but to also generate savings to the public purse by preventing homelessness, unwanted or early entry into residential care, falls in the home, health deterioration as a result of unsuitable housing and can reduce under-occupation and free up much needed family housing, whilst helping older people to remain healthy and independent in the most suitable housing for their needs.