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Cambridge Centre for Housing & Planning Research


FirstStop is an independent, free service offering advice and information to older people, their families and carers about housing and care options in later life. It is led by the charity Elderly Accommodation Counsel (EAC) in partnership with other national and local organisations and funded by the Department for Communities and Local Government (DCLG). FirstStop delivers information and advice through a national telephone helpline and website. FirstStop has also seed-funded a number of local information and advice services which aim to raise the profile of housing options for older people in their area and to provide a face to face case work service to older people.